Pharmacy IVR System

VOXO’s Interactive Voice Response (IVR) handles prescription refills and routine calls, enabling pharmacists to allocate more attention to important patient care.

  • Free Up Staff: Automate calls for prescription refills, refill reminders, pickup notifications, and more.

  • Enhance Patient Experience: Give patients 24/7 access to refills and pharmacy information with no extra work for staff.

  • Integrated with PioneerRx: Seamlessly integrates with PioneerRx for a unified workflow.

Trusted by leading pharmacies

Pharmacy IVR Features

VOXO’s Pharmacy IVR handles prescription refills and routine calls, enabling pharmacists to allocate more attention to important patient care.

Prescription Refills

Empower patients to refill their meds and automatically send requests to your pharmacy software.

Caller Indentification

Quickly access patient profiles during calls, so you no longer need to ask for names.

Click to Call

Call patients and providers directly from PioneerRx with a click, reducing errors and saving time.

Outbound Calling

Automatically call patients to let them know their prescriptions are ready for pickup or that it’s time to refill.

Custom Messaging

Personalize automated messages for patients to improve communication and satisfaction.

Status Updates

Automatically notify patients when their prescription is ready, delayed, or requires action.

“We are excited to integrate VOXO’s powerful IVR tools into our pharmacy software. This collaboration will provide our users with control over their communication processes, enabling them to focus more on patient care and less on administrative tasks. Our goal is to continually enhance the pharmacy experience, and this partnership with VOXO is a significant step towards that.”

Josh Howland, President of Pharmacy Systems for RedSail

“We are excited to partner with PioneerRx to enhance pharmacy communications. Our IVR solutions save pharmacies time and money by efficiently handling routine calls, freeing up staff to dedicate more attention to patient care. This integration will streamline operations and boost overall efficiency. At VOXO, we are dedicated to serving pharmacies and supporting them in providing the highest level of care to their patients.”

Josh Reed, CEO of VOXO

Demo VOXO’s IVR Solutions

Discover how VOXO’s IVR can automate routine tasks, enhance customer experience, and seamlessly integrate with PioneerRx, helping your pharmacy run more efficiently. Book a demo to see how we can simplify your operations in 3 easy steps:

  • 1

    Consultation: Meet with our team to assess your needs and demo VOXO’s IVR solution.

  • 2

    Custom Plan: We’ll create a tailored solution for you. Once agreed, we’ll finalize the terms.

  • 3

    Seamless Installation & Integration: Our team installs and integrates the IVR system with PioneerRx, ensuring a smooth setup.