Built for independent pharmacies. Trusted by 1,400+ locations.
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Real results across 1,400+ independent pharmacies
VOXO Customer Testimonials
What our independent pharmacy customers have to say about VOXO
“In just two weeks, we reduced our call volume by 43%.”
David Hoskinson, Director of IT · Shrivers Pharmacy, 12 locations
“By using VOXO, it just allows us to focus in on what we’re doing and focus in on the patient care, and allow us to spend real quality time with our patients.”
Tara Bell
Moultrie Pharmacy
“It will take the workload, the tedium workload, off of the staff so that they’re able to do more clinical things, or help patients further than just typing.”
VOXO customer
BUILT FOR YOUR PATIENTS’ SATISFACTION
Other AI tools work behind the counter.
VOXO works for your patients.
Some AI tools help with data entry and back-office work. That matters, but it isn’t where your patients feel the difference. They feel it when they call, text or message you.
VOXO makes each of those moments fast, friendly and accurate. And every clinical question still goes to your pharmacy staff. When patients are happy, your independent pharmacy is too.
BACK-OFFICE AI
Data entry
Fax intake
Workflow bots
VOXO
Voice AI
Text
Web chat
Pharmacy IVR
Reminder calls
Appointment booking
PMS integration
What It Means for Your Pharmacy
Better patient communication.
A greater independent pharmacy.
Patients get answers fast. Your pharmacy gets quieter, and your bottom line gets stronger.
More revenue
Answered calls and texts turn into filled prescriptions, instead of patients who give up and go elsewhere.
Lower costs
You don’t need skilled, higher-paid staff tied up on simple tasks. VOXO handles them, so your labor dollars go to the work that needs a person.
Smoother days
Fewer interruptions at the counter, so your team finishes the work in front of them and has time for other revenue-generating work.
CUSTOMER STORY
Every patient answered, 24 hours a day
Colonial Pharmacy has answered its own phones since 1954. With VOXO, patients get help around the clock, and the team spends less time on busy work. “It saves you a lot of busy work, and patients are super welcoming.”
Caitlin Morgan · Colonial Pharmacy, Bath, Ohio
INTEGRATIONS
Built to work hand in hand with your existing pharmacy management system
Liberty
Why Pharmacies Trust Us
A partner you can trust with your patients
Founder-Led
VOXO is independent and founder-led, just like your pharmacy. The people who started VOXO still lead it, and everything we build is for independent pharmacies.
Backed by Pharmacists
Our Pharmacy Advisory Board includes some of the largest independent pharmacies in the U.S. They help guide our product and what we build next.
The VOXO Guarantee
It includes an audited monthly promise that we honor, or your money back.
HIPAA Compliant
A HIPAA BAA is signed with every pharmacy before we take a single patient call.
Why We Do What We Do
To honor God by leaving people better than we found them.
How we live it
Accountability
We do what we say. If something goes wrong, we fix it fast.
Humility
We listen to you first. Your feedback shapes what we build.
Always Improving
We make VOXO better every month, so your pharmacy gets more.
Stewardship
We protect your time, your money and your patients’ trust.
From the Blog
Resources to improve your independent pharmacy
FAQ
Questions independent pharmacy owners ask us
What is VOXO?
VOXO provides AI-powered patient communication for US independent pharmacies. The VOXO Agent helps patients by phone, text and chat, day or night. It answers routine questions, sends refill requests straight into PioneerRx, Liberty or BestRx, and passes every clinical question to your pharmacy staff. More than 1,400 independent pharmacies trust VOXO.
What is agentic communication?
Is AI safe for patient communication under HIPAA?
What’s the difference between a pharmacy IVR and an AI voice agent?
Which pharmacy management systems does VOXO work with?
Can patients text their independent pharmacy for refills?
Do you still offer a pharmacy phone system?
Get Started