Pharmacy Phone System

VOXO’s Interactive Voice Response (IVR) handles prescription refills and routine calls, enabling pharmacists to allocate more attention to important patient care.

VOXO’s IVR Features

  • Prescription Refills
    Empower patients to refill their meds and automatically send requests to your pharmacy software.

  • Outbound Calling
    Automatically call patients to let them know their prescriptions are ready for pickup.

  • Who’s Calling
    Automatically access patient profiles during calls, so you no longer need to ask for names.

  • Click to Call
    Call patients and providers directly from your dashboard with a click, reducing errors and saving time.

  • After Hours Management
    Offer after-hours services to patients without revealing your personal contact information or cell phone numbers.

  • Customized Messaging
    Utilize top-tier text-to-speech technology or upload your own custom greetings.

  • Always Available
    Eliminate busy signals and ensure every patient connects with your pharmacy.

  • Text Messaging
    Send and receive text messages directly using your pharmacy’s phone numbers. 

Demo VOXO’s IVR Solutions

Transform your pharmacy operations with VOXO’s Interactive Voice Response (IVR) solution. Discover how our platform can enhance customer experience, streamline communication, and improve efficiency.

  • 1
    Advanced Automation: Automate routine tasks such as prescription refills, appointment scheduling, and more.
  • 2

    Improved Customer Experience: Provide your customers with a seamless and efficient way to interact with your pharmacy.

  • 3

    Scalability: Our IVR solution grows with your business, accommodating increased call volumes and expanding functionalities.

  • 4

    Integration: Seamlessly integrates with PioneerRx for a unified workflow.

  • 5

    Compliance: Ensures all interactions are compliant with healthcare regulations and standards.

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