September 13, 2024

Current Application Versions

• Connect Desktop v0.6.691
• Connect Mobile v1.0.03
• Connect Video v1.0.0
• Admin Portal v1.197
• V1 API v1.6.16
• V2 API v0.1.16

Fixed

• Fixed a validation issue causing new partner account creation to fail
• Fixed an issue where non-recorded calls would appear as recordings in the Connect Desktop app
• Fixed an issue in Connect desktop where pasting numbers would not allow you call
• Fixed an issue where the conference call text was cut off
• Fixed an issue where toggling recording state of calls was unreliable
• Fixed typing indicator not clearing out on channels

Added

• Added new ringtones and notification sounds
• Users can now drag and drop in new message threads
• Added typing indicator to the channel menu

Enhanced

• Modified methods for displaying live calls in admin portal app for better consistency
• No calls indicator in Connect desktop now updates immediately after toggling ignore all calls

September 6, 2024

Current Application Versions

• Connect Desktop v0.6.65
• Connect Mobile v1.0.03
• Connect Video v1.0.0
• Admin Portal v1.192
• V1 API v1.6.15
• V2 API v0.1.13

Fixed

• Addressed an issue where pause time breakdowns for queue agents could be inaccurate in the agent activity queue reporting module affecting portal stats and automated email reports
• Improved thread loading times for chat in the mobile app 
• Fixed an issue in the mobile app where a chat channel create was not set as operator
• Fixed issues with multiple call handling in the mobile app
• Fixed an issue where some contacts were missing from the directory in the mobile app
• Fixed a bug causing failed messaging to a newly added contact in the mobile app
• Fixed an issue in the mobile app where images would flash in and out
• Fixed issue with text message not being deleted on the mobile app 
• Fixed display issue with timestamps in the text message threads for the mobile app
• Fixed an issue on the mobile app where logged out users still receive chat notifications
• Fixed audio issues when using hold functionality in the mobile app
• Fixed an issue in connect desktop where sending a gif would clear out the editor
• Fixed an issue in Connect desktop where the channel description was not scrollable

Added

• Copy message content for chat and text on the mobile app
• Better call transfer experience on the mobile app, now you can transfer calls directly from your phone book/recents etc. 
• See who reacted to messages in the mobile app
• Notification badge added on mobile app
• Image preview on text messaging on the mobile app

Enhanced

• Extended history of recent calls in the inbox section of the Connect mobile and desktop applications
• File messages sent in the Connect desktop app with a message now send as one message instead of two separate messages
• The emoji menu has been shifted slightly upwards in the Connect desktop app to allow users to see the full editor

Removed

• Beta tag removed from bottom left corner

August 30, 2024

Current Application Versions

• Connect Desktop v0.6.62
• Connect Mobile v1.0.02
• Connect Video v1.0.0
• Admin Portal v1.192
• V1 API v1.6.14
• V2 API v0.1.12

Fixed

• Fixed a bug where virtual receptionist media file options would save and play out of order
• General bug fixes and UI improvements

Added

• Users can now change notifications per channel. This includes all messages, mentions only, and off.
• Ability to set out of office greetings for voicemail in the Connect desktop app
• Import/Export personal contacts in the Connect desktop app
• Export contacts in Admin Portal user panel for easy migration to Connect desktop

Enhanced

• Notification groups can now be specified for emergency call notifications
• DND status is now also shown in the bottom left corner of the Connect desktop app