Web Agent
Built for independent pharmacies. Trusted by 1,400+ locations.
Enhancing patient care
What the Web Agent handles
Turn patient website visits into finished requests.
Store questions
Hours, location, services, and whether you carry a vaccine.
Rx status requests
Patients check if their prescription is ready.
Refill requests
Patients pick the refills they need, and the requests go into your PMS.
24/7 patient communication
Requests come in after hours and wait in your queue in the morning.
How it works
From question to refill in one chat
Same agent, more ways in
The VOXO Agent answers patients everywhere
One agent, multiple ways to communicate with your patients.
VOICE AGENT
Answers your phone
Answers every call, day or night
Sends refill requests into your PMS
Handles Rx status and store questions
Books vaccines and appointments
See the Voice Agent →
SMS AGENT
Answers your texts
Texts patients back directly
Sends refill requests into your PMS
Handles Rx status and store questions
Keeps every text private and secure
See the SMS Agent →
FAQ
Questions about the Web Agent
Which VOXO plan includes the Web Agent?
The Web Agent is included on VOXO’s Silver plan.
Which pharmacy management systems does it work with?
Can it book appointments?
Learn How To