Leader in AI-Powered Patient Communication for Independent Pharmacies

Pharmacy IVR and the VOXO Agent.

Pharmacy IVR and the VOXO Agent.

Pharmacy IVR and the VOXO Agent.

The pharmacy IVR is a tried-and-true way for patients to request refills and check on prescriptions. Pair it with the VOXO Agent to answer every call, text and chat.

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Trusted by pharmacy leaders

Better Workflows

Smarter Patient Communication

Connect every patient touchpoint in one place. From automated messages to smart call handling, VOXO gives patients faster answers and frees your staff to focus on care.

VOXO Pharmacy Agent

Your always-on digital employee. Instantly handles refills, status checks, hours, and FAQs so your staff can focus on patient care.

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Intelligent IVR

Deep integration with PioneerRx, Liberty and BestRx allows for custom menus, time-of-day logic, and smart patient navigation based on real-time data.

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Pharmacy Phone System

A complete telephony solution. Whether using HD desk phones, our mobile app, or softphones, you get crystal-clear voice quality that scales from a single counter to complex call center operations.

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Why VOXO

Independently Owned, Just Like You.

VOXO is more than just software. We are your complete telecommunications provider and leader in AI-powered patient communication for independent pharmacies. Built on our own proprietary infrastructure, our platform delivers the enterprise-grade reliability, security, and patient-communication quality required for all pharmacy operations.

VOXO is more than just software. We are your complete telecommunications provider. Built on our own proprietary infrastructure, our platform delivers the enterprise-grade reliability, security, and call quality required for high-volume pharmacy operations.

Enhancing Care

A Faster, Quieter Pharmacy

Reduce interruptions, prevent bottlenecks, and streamline daily tasks with tools designed to simplify pharmacy communication.

Prescription Refills

Patients refill their medications by phone, any hour, and each request goes straight to your pharmacy system.

Outbound Calling

Automatically call patients to let them know their prescriptions are ready for pickup or that it’s time to refill.

Caller Identification

Quickly access patient profiles during calls, so you no longer need to ask for names.

Custom Messaging

Personalize automated messages for patients to improve communication and satisfaction.

Click to Call

Call patients and providers directly from PioneerRx with a click, reducing errors and saving time.

Status Updates

Automatically notify patients when their prescription is ready, delayed, or requires action.

Integration & Trust

Connected to Your Ecosystem

Real-time syncing with your Pharmacy Management System ensures accurate refills and patient data with every call.